Providing the global market with products of the utmost quality
To enable our customers throughout the world to use our products with even greater confidence, SMC has obtained certification stating compliance with international standards ISO 9001 and ISO 14001, guaranteeing a reliable system of quality assurance and environmental management. SMC strives to create products that both meet customer expectations and make contributions to society.
Quality Management System
ISO 9001
This is an international standard for quality control and quality assurance. SMC has obtained a large number of certifications in Japan and overseas, providing assurance to our customers throughout the world.
Environmental Management System
ISO 14001
This is an international standard related to environmental management systems and environmental inspections. While promoting environmentally friendly automation technology, SMC is also making diligent efforts to preserve the environment.
SMC's Quality Control System
Quality Policies
1. Customer First
To quickly respond to customer requests and provide highquality products and services that meet customer expectations
2. Source Control
To identify issues at an early stage by conducting 5-Why analyses to trace issues back to thei r root causes, allowing for issues to be fixed immediately and for the establishment of a quality assurance system
3. Full Participation
To implement quality improvement activities with the participation of all employees, each remaining aware of their own responsibilities, keeping “quality first” in mind
4. Plan Initiative
To commit to prioritizing quality and reliably following the plan-do-check cycle
Quality Control Activities
Sales Coordination
Market Research |
Product Planning |
After-sales Service |
Research, Design, Development
New Product Evaluation |
Reliability Design |
Reliability Testing |
New Technology Development |
Production
Process Control |
Inspection, Testing, etc |
Initial Production Quality Control |
Education, Training
Quality System Education |
Technical Skills and Qualifications Management |
Status of Acquisition of ISO Certification
Applicable Products and Services
(The design, development, and manufacturing of the following products)
Air Preparation Equipment |
Actuators |
Fittings and Tubing |
Silencers |
Air Line Equipment |
Temperature Control Equipment |
Filters |
Static Neutralization Equipment |
Directional Control Valves |
Sensors |
Vacuum Equipment |